Product 001 · Estuaire Studio
ARIA support
Tell us what happened, what you expected, and which part of ARIA was involved. Support is available in English or French.
Read the ARIA guide →hello@estuaire.studioInclude your ARIA version and iOS version if available. Never send bank credentials, full account numbers, or passwords. Estuaire Studio support will never ask for them.
Soutien en français
Expliquez-nous ce qui s’est passé.
Indiquez ce que vous faisiez, le résultat attendu ainsi que la partie d’ARIA concernée. Le soutien est offert en français ou en anglais.
hello@estuaire.studioN’envoyez jamais vos identifiants bancaires, vos numéros de compte complets ou vos mots de passe. Le soutien d’Estuaire Studio ne vous les demandera jamais.
Troubleshooting
Do I need to connect a bank?
No. Start with manual accounts and balances you enter yourself. Live bank sync needs an active paid ARIA+ subscription and Apple sign-in; it is not part of the free plan or the card-free trial.
The safe-to-use amount looks wrong
Open the breakdown and check the balances, upcoming bills, goals, and cushion behind the amount. Correct missing or outdated records first. The overview depends on what ARIA knows; it is not a bank balance or a guarantee.
Voice capture is unavailable
Check microphone and Speech Recognition permissions in iPhone Settings. If ARIA cannot use speech, add the item manually and check its details. The broader voice experience requires Plus access.
Imported calendar events are missing
Check calendar permission in iPhone Settings and the calendar connection in ARIA. External calendar import requires Plus access. Manually created ARIA events are separate from an imported calendar.
I subscribe, but ARIA+ still appears locked
Open the Plus screen and use Restore purchases with the Apple Account that made the purchase. Check your internet connection if the App Store cannot be reached. If an active subscription still gives no access, contact us before purchasing again.
Common questions
- Can ARIA move or spend my money?
- No. Bank connections are read-only. ARIA never moves money, and nothing in the app is financial advice.
- How do I manage or cancel ARIA+?
- Apple manages subscriptions from iPhone Settings → your name → Subscriptions. Refund requests are also handled by Apple at reportaproblem.apple.com.
- Where can I read the full privacy details?
- Read the current ARIA Privacy Policy, available in English and French.